Claremont McKenna College | United States
Dr. Jennifer Feitosa is an accomplished scholar and educator in Industrial-Organizational Psychology, currently serving as an Associate Professor in the Department of Psychological Sciences at Claremont McKenna College. She is widely recognized for her expertise in team dynamics, diversity, equity, and inclusion (DEI), and organizational behavior. Her career reflects a strong commitment to advancing psychological science through research, teaching, and mentorship across international contexts. With extensive academic positions in the United States and Europe, including roles at Claremont Graduate University, IE University, and Universidad Carlos III de Madrid as a U.S. Fulbright Scholar, she bridges cross-cultural perspectives in the study of teamwork and organizational performance.
Professional Profile
Education
Dr. Feitosa earned her Ph.D. and M.S. degrees in Industrial-Organizational Psychology from the University of Central Florida, where her doctoral research explored the role of mutual trust in explaining diversity-performance relationships, funded by the U.S. Army Research Laboratory. Her academic journey began with a B.S. in Psychology, where she graduated with honors and completed a thesis on diversity, openness, and ethnic similarity in team collaboration. Her educational background set the stage for her lifelong focus on the intersection of psychology, teamwork, and organizational science.
Experience
Her academic career spans prestigious institutions. At Claremont McKenna College, she advanced from Assistant to Associate Professor, teaching core courses in organizational psychology, statistics, and team leadership with a DEI focus. She also contributes as extended faculty at Claremont Graduate University’s Division of Behavioral & Organizational Sciences. Internationally, she has served as Visiting Professor at IE University in Madrid and Universidad Carlos III de Madrid through a Fulbright appointment, as well as a Visiting Scholar at Universitat de Barcelona under Erasmus Mundus sponsorship. Earlier in her career, she was an Assistant Professor at Brooklyn College, City University of New York, and Doctoral Faculty at the Graduate Center, CUNY. These roles highlight her ability to integrate research, cross-cultural engagement, and innovative pedagogy.
Research Interest
Dr. Feitosa’s research centers on teamwork, diversity, and belonging in organizational contexts. She investigates how relational networks, trust, and inclusivity influence team effectiveness, particularly in multicultural and global settings. Her projects have addressed pressing issues such as sustaining performance amidst rapid change, family-building friendly climates, DEI in classrooms and workplaces, and belonging in international assignments. Her work extends to specialized domains, including space exploration, where she has collaborated on NASA-funded initiatives for multicultural training of astronauts. Through her METRICS Lab, she emphasizes applied research that informs organizations on building inclusive, high-performing teams in rapidly evolving environments.
Awards
Dr. Feitosa’s contributions have been recognized with numerous awards and honors. She received the U.S. Scholar Fulbright Award for her research in Spain, the Carolyn Dexter Best International Paper Award finalist recognition, and the J. Richard Hackman Award finalist distinction for her doctoral dissertation advancing group research. At Claremont McKenna College, she has been honored with Faculty Research Grant Awards, an Anti-Racism Faculty Fellowship, and nominations for Faculty Community Excellence Awards. Her METRICS Lab earned CMC’s Organization Community Excellence Award, underscoring her leadership in fostering inclusive academic communities. She has also received recognition as Reviewer of the Year by the Journal of Business and Psychology, highlighting her role in advancing scholarly standards.
Publications
Feitosa, J. (2025). “The Relevance of Glocal Support for DEIB: A Mixed-Method Approach.” Equality, Diversity and Inclusion: An International Journal.
Handke, L., Costa, P., Feitosa, J. (2025). “How Virtual Are We? Introducing the Team Perceived Virtuality Scale.” Journal of Business and Psychology.
Feitosa, J., Almeida, A.M., Ishee, T. (2025). “Microaggressions in the Workplace: A Guide for Managers.” Merits. DOI: 10.3390/merits5020010.
Sim, J.J., Feitosa, J. (2025). “Elton Mayo (1880–1949).” In Handbook of Management Thinkers, Routledge.
Shirley, S.L., Feitosa, J. (2024). “Challenging Assumptions: Gender, Peer Evaluations, and the Broken Rung in Leadership Trajectories.” Merits, 4(3), 19.
Feitosa, J., Davis, A.S., Romain, R., Delice, F. (2024). “Team Membership Change Events: Processes That Support Gender Diverse Teams.” Small Group Research.
Conclusion
Through her educational background, international academic experience, impactful research, and award-winning contributions, Dr. Jennifer Feitosa exemplifies the role of a global scholar bridging psychological science with organizational practice. Her focus on diversity, trust, and team performance reflects both a theoretical and applied commitment to advancing inclusive and effective work environments. As an educator, mentor, and researcher, she continues to shape the future of Industrial-Organizational Psychology, empowering teams and organizations to thrive in dynamic, multicultural contexts.